Shipping Policy

  • We are not responsible for lost or stolen packages.

  • If the address you provided is not an ‘easy delivery’ location for the Post Office, or is not safe to have packages left in your mailbox/doorstep, please contact us right away to discuss other options.

  • To return your product, mail your product to: Mouthpiece Guy 1109 W San Bernardino Rd. Suite 130 Covina, CA 91722

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of your Dental Impression Kit will be deducted from your refund.

  • Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
  • If you are shipping an item to us over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.