FAQ

Q. How much are your mouthpieces? 

A. They range from $89-$149, depending on how many colors/graphics you choose. We've actually reduced the price on all mouthpieces with graphics by $10-$20! (click here for pricing info) 
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Q. How long does it take for the mouthpiece to be made?

A. Standard production time is about 1 week. 

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Q. Do you make mouthpieces for braces?

A. Yes, but they can only be purchased in person at the studio in Covina, CA. We make a separate mouthpiece for the top, and a separate mouthpiece for the bottom. This is the most comfortable version of a braces mouthpiece and it allows the athlete to breath. Price is $189 for both top and bottom.

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Q. Can you do a mouthpiece for braces through the mail with the impression kit? 

A. No, sorry. You have to come get fitted in person. 

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Q. Do you do sponsorships? 

A. No, sorry. We make some of the very best mouthpieces in the country, and we feel that giving a high end product away for free ("sponsorship") lowers its value. However, we'd love to make you a mouthpiece if you decide to purchase the best mouthpiece your money can buy; Anderson Silva paid for all his mouthpieces, Luke Rockhold paid for his mouthpiece, Terence Crawford pays for his mouthpieces, and GGG pays for his mouthpieces. We hope to do business with you!

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Q. How long does it take to get my dental impression kit after I order online?

A. Once you place your order, your kit should ship out by the next business day. U.S. Priority Mail from the Post Office usually delivers packages in 1-3 business days. International shipping can take a very long time and we have no way of letting you know when your package will get there. Sorry. 

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Q. How thick are the mouthpieces?

A. Thickness depends on the age and size of the athlete, as well as the sport that it's being used for, but the actual thickness of the finished mouthpiece usually ranges from 3mm-5mm (we use 7mm-9mm of mouthguard material that gets thinned down during fabrication) We don't offer a super thin mouthpiece at this time. The Mouthpiece Guy feels that although they can be very comfortable, they lack in protection. We do offer our own version of a "thin" lightweight mouthpiece for athletes that prefer a thinner mouthpiece. 

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Q. Can you send me a proof/mock-up of the design before the mouthpiece is made so I can see what it's going to look like? 

A. No, sorry. We do not offer mock-ups or proofs of the design before making the mouthpiece. However, we will supply you with a design form so you can explain all of your design ideas. 

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Q. During a sales event, can I order my mouthpiece by phone or online to lock in the sales price, but come in to the studio at a later date to get fitted? 

A. Yes. As long as you get your order placed before the sale ends, you will be locking in the sale price. 

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Q. During a sales event, if I'm a return customer and I still have the plaster mold of my teeth, will I also get an additional 15% off the sales price as well? 

A. No, sorry. 

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Q. During a sales event, if I buy two mouthpieces will I also get an additional 20% off the sales price on the second mouthpiece as well?

A. No, sorry. 

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Q. How long will the mouthpiece last?

A. As long as it's being properly taken care of and there has been no change to the athlete's teeth, the mouthpiece should last a couple years or more. However we do recommend replacing it once a year. 

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Q. Will I receive email updates on the status of my mouthpiece after I ship back the impression kit? 

A. No, sorry. However, once your mouthpiece is finished and ships out, you will receive email notification with tracking info as well. 

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Q. Do you make mouthpieces for other sports besides boxing/mma? 

A. Yes, we make mouthpieces for all sports. Simply tell us what sport you participate in when filling out your order info, and we'll make your mouthpiece specifically for your sport. Light-contact and non-contact sports generally get a thinner, low profile mouthpiece as opposed to the tall, thick mouthpieces we make for full contact sports. 

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Q. Do you make "double" mouthpieces?

A. No, sorry. They are bulky, uncomfortable and restrict breathing. I personally don't think they offer enough protection benefits to justify the drawbacks. 

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Q. Will the mouthpiece be ready the same day I get fitted at your studio?

A. No, sorry. Custom fit mouthpiece are made by hand from scratch, and the process takes time. However, if you're in a rush and need your mouthpiece right away, we do offer rush services to get your mouthpiece made ASAP. 

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Q. Are you open on the weekends? 

A. Yes, we're open on Saturday, but closed Sunday and Monday. 

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Q. What happens if I mess up the mold while using the dental impression kit at home?

A. First you need to send pictures of the impression to get our approval before doing anything. If the impression is no good and doesn't get our approval, you will need to go online and order replacement putty. (Click here to watch the impression kit instruction video)

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Q. Do you make mouthpieces for kids?

A. Yes, but the youngest age is 8 years old. 

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Q. Do I need to make an appointment to come to your office and get fitted?

A. Yes. Since we travel to some of our clients, we cannot guarantee availability if you just drop in. Making an appointment is the only way to guarantee that you will be seen. 

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Q. How long does the mail order process take to get my mouthpiece? 

A. It depends on how long it takes you to send your impression kit back to us. From the time you place your order to the time we get your impression kit back is normally about 5-7 business days. Once we get your kit back, standard turn around is about a week. 

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Q. What's the difference between a "boil & bite" mouthpiece and a custom fit mouthpiece?

A. A custom fit mouthpiece is made to fit you and ONLY YOU by using a dental mold of your teeth. A boil & bite is one size fits all, and everybody's mouth is unique and different so there's no way the fit and comfort will compare to a custom fit mouthpiece. Also, the protection you get from an official Mouthpiece Guy mouthpiece is far superior to anything you can buy off the shelf and use right away. (Click here to compare the difference between boil & bites and custom fit mouthpieces)

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Q. Do I need to come to your studio in person to get a mouthpiece?

A. No, you don't. Although the very best way to get a custom mouthpiece is to come to the studio and get fitted in person, we do offer a very successful mail order service. Once the order is placed, we'll send you a dental impression kit so you can take the mold of your teeth yourself at home. (Click here to read about our mail order service)

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Q. Do you give discounts to returning customers?

A. Yes, you will get a 10% discount as long as you have the plaster model of your teeth and it hasn't been damaged. If you don't have the plaster model or it's broken or damaged, we will have to start from scratch again and there will be no discount. 

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Q. What if I need my mouthpiece sooner than the current turn around time for my fight? 

A. We do offer a rush service and express shipping, but there are fees for those services.

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Q. How long will the mouthpiece fit if a kid's teeth are still growing? 

A. There's no way to predict how fast a kid's teeth are going to grow, but the mouthpiece we make for kids can be refit at the office or can be remolded at home with boiling water, just like a boil & bite. We can also take a new impression of the athlete's teeth and refit the mouthpiece here at the lab for $40. 

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Q. Are mouthpieces for non-contact sports as thick as boxing/mma mouthpieces?

A. No. Thickness is based on the sport it's being used for. So for example, a mouthpiece for grappling or basketball won't be as thick as an mma/boxing  mouthpiece. 

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Q. Do you ship to other states or countries?

A. Yes. Using our mail order service, we have done mouthpieces for athletes all over the country and the globe. (Click here to read about our mail order service)

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Q. If I want to get another mouthpiece later on, do you keep the mold of my teeth?

A. No, sorry. However, if the plaster model of your teeth doesn't break or get damaged in the lab while making the mouthpiece, it will be returned to the customer. 

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Q. When's the next time you're going to be in my area doing fittings on site?

A. I cannot predict when I'll be in your area but once I schedule a day to be somewhere doing fittings, I post it on all my social media pages. So add us on any social media site and just keep a look out! (Click here to follow us and stay updated)
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Q. Do you offer group/team discounts?

A. Yes, we offer group discounts when fitting an entire team. Call us for more details. 

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Q. How much is international shipping? 

A. An international impression kit for one athlete is $59.50-$69.50. This covers shipping the impression kit and the finished mouthpiece to the customer outside the U.S. but the customer is responsible for shipping the kit back to us once their impression has been approved.

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Q. If I have a mold of my teeth from my dentist, can I send that to you? 

A. Yes, but not all molds meet our strict requirements. Send us the mold from your dentist, ano if it doesn't meet our requirements, we'll contact you.  

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Q. What file format do you need if I want to send you graphics or a logo to be put on the mouthpiece?

A. PDF or PNG with transparency (no background.) JPEG, screen shots, and hand drawings will not work. 

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Q. Why are your mouthpieces more expensive than the ones at the store?

A. Because they are hand made from scratch, using a dental mold of your teeth. The comfort, breathing, and protection offered with our mouthpieces are far superior to any store bought mouthpiece. (Click here to compare boil & bite mouthpieces with custom fit mouthpieces)

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Q. What type of designs can be put on the mouthpiece?

A. There are some limitations to what can be put on a mouthpiece, but for the most part, we can put almost any design on a mouthpiece. But keep in mind that we have a very small amount of space to work with, unlike a banner or t-shirt. 

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Q. Can I choose my own design for the mouthpiece or do I have to pick a design from your website or Instagram?

A. The pictures you see are just mouthpiece that have been made in the past. You'll choose exactly what you want, you don't have to pick one from a previous photo. 

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Q. Will your mouthpieces have my bottom teeth molded into them?

A. No, but when you come pick it up, we will set the bite marks in the bottom of the mouthpiece together. If the mouthpiece is shipped to you, you will do it yourself by following the enclosed instructions and the how-to video (Click here to watch the video)

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Q. Will I be able to talk while wearing your mouthpiece?

A. Yes. Because our mouthpieces are custom made using a dental mold of your teeth, you will be able to talk while wearing the mouthpiece.

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Q. Does the mouthpiece come with a case?

A. Yes. All of our mouthpieces come with a case so you can store your mouthpiece safely and keep it clean.

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Q. How do I keep my mouthpiece clean?

A. Your mouthpiece will come with care instructions explaining how to keep it clean, but basically, just rinse with cold water after each use. 

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Q. If I buy more than one mouthpiece, will I get a discount?

A. Yes, we offer a 20% discount for a second mouthpiece if purchased in person (For the same athlete only.) If you're ordering online, contact us before you place your order and we will send you a coupon code for 20% off the second mouthpiece. 

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Q. Can you make a bunch of "stock" mouthpieces that I can resell at my gym? 

A. No, sorry. We don't make boil & bites! 

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Q. Can I order a mouthpiece online now, but wait until I'm finished getting some dental work done to come get fitted of have the impression kit sent to me?

A. Yes, absolutely. Just be sure to make a note of that when filling out your order info. 

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Q. How will you know what color or design I want if I order online?

A. You will choose your color and even describe your design idea when filling out your order info. Yiu will also receive a design form / template so you can draw out your design and return it in with your kit. 

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Q. Where is the studio located?

A. Covina, CA just 20 miles east of downtown Los Angeles off the 10 freeway. 

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Q. Other than full contact sports like football, MMA and boxing, what sports do you recommend wearing a custom fit mouthpiece for?

A. Even though a mouthpiece isn't always mandatory, athletes competing in almost any sport should be wearing a custom fit mouthpiece. The list of sports that I personally recommend wearing a custom fit mouthpiece is just too long to write down!

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